Janet P Ycv

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Verified Buyer
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Verified Reviewer

THEIR ERROR damaged my credit

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Ic System - THEIR ERROR damaged my credit
Updated by user Dec 09, 2021

IC SYSTEMS is not responding to proof of payment

Updated by user Dec 02, 2021

The original creditor (a hospital) that sent me to collections by mistake (due to their misplacement of my medical insurer's payment) is sending me paperwork to support the fact that their dealings with me and collections was closed by IC Systems on 11/9/2020. But it will take at least 2 weeks from today to get said evidence via snail mail since they can't send it electronically. I will be updating this report as soon as it arrives.

Original review Dec 02, 2021

A creditor that had sent me to this collections agency by mistake has paperwork that they closed it out with IC Systems 11/9/2020. Here it is a year later, and IC Systems has filed a new derogatory item in my credit report.

I called to clear it up since they verified it was from that creditor in 2020, but they were unhelpful and wouldn't even try to look it up.

So they put burden of proof on me! I want to sue them bc I've worked hard to maintain stellar credit and now my Christmas is ruined.

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Cons:
  • Extremely poor customer service

Preferred solution: financial compensation for their horrible mistake, lies, and refusing to help me on the phone.

User's recommendation: Creditors: Don't use this unfriendly collections agency

Binh N Epi

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Verified Reviewer
| map-marker Milpitas, California

Collection bill from Verizon Wireless

I am not a Verizon customer . I has just received a bill from ICsystem.com that shows that it is trying to collect the money that I owe Verizon.

I tried to call ICsystem twice today but could not get connected. I got a voice message saying that customer agents are busy to help other customers, and it asked me to call back.

Is it a scam?

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Preferred solution: ICsytem,com should send me a copy of the bill from Verizon.

Tom M Ojx
map-marker Owensboro, Kentucky

Disputing this bill

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Didn't have convincing evidence of bill. We need an itemized statement as to who was called and when.

If you can prove to us, this is legit, we will work on it.

Is this in reference to the cell phone or direct tv?

If it is a cell phone, I need to see a bill. Direct TV has been paid and is up to date.

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Preferred solution: Let the company propose a solution

User's recommendation: Keep all receipts.

Karen-Irvin D

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Verified Reviewer

FURIOUS!

I am infuriated that I have already wasted so much time on this website just trying to find a place to just sent a message PLUS that I am having to spend time at all responding to a bill that I have received from IcSystem, which I do NOT OWE!

My name is Karen-Irvin Dickson and the I.C. System Reference Number on the bill is: 18037****-*-19 and the balance due is: $223.00.

The Original Creditor is: Creston Dental & Braces. MY address is: 7 S. Pacific Ave., Apt. 2A.

York, SC 29745. The account number is: 601****.

I visited Creston Dental & Braces when it was still under the name of Kool Smiles in Rock Hill, SC. The only reason I was a patient there was because they accepted South Carolina Medicaid, which I have. My SC Medicaid Number is: 963017****.

I NEVER signed for ANY procedures to be done, which was NOT covered by SC Medicaid. I have already contacted Creston when they were still Kool Smiles and informed them that I do NOT owe them a balance of any amount, that SC Medicaid covers ALL expenses there.

So, I am outraged that this charge has been turned over to a collection agency!!

PLEASE contact Creston Dental & Braces, formerly Kool Smiles, to let THEM know that I do NOT owe them any payments whatsoever. I have been to them multiple times and have NEVER had to pay as a MEDICAID patient, as NO ONE ELSE has, who is also a SC Medicaid patient.

Thank you,

Karen-Irvin Dickson

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Reason of review:
Balance NOT OWED

Preferred solution: Let the company propose a solution

Anonymous
map-marker Sarasota, Florida

Complaining about dispute page

I signed into their website and tried to dispute the claim and they give you 3 options as to why you did not pay and none of them applied to me the choices were: death, military or bankruptcy.

I did not pay because I do not owe them the money. I moved in May and returned the boxes in June. I was out of my house on May 9th, 2018.

I have all the documents to prove it and they should be checking into the people that bought my house .

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Anonymous

Do not trust IC Systems

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Many many years ago, I paid IC Systems $200/month to pay down an old Apple account. When I got it current, they wanted more money. I told them I wouldn’t send them another dime until I got a statement showing all my payments.

I never heard from them again. Years later, I got a copy of my credit report. My payments never went to Apple and it turns out they pocketed the money I sent because IC Systems showed I didn’t pay anything.

Do not answer the phone if they call. If you do, demand a statement in writing of the debt and your payments be send to you monthly.

IC Systems is a fraud. Go back to the original owner of your debt and work it out with them. Bypass these people if you have a legitimate debt. Most original creditors are happy to work worth you because they want their money!

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Anonymous

Stupid

Do your lazy *** a favor and do your homework. I do not owe a penny. Dumb *** !!!{{Redacted}}

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Reason of review:
Poor customer service
Anonymous

Dirty little secrets of debt collection

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I need to clear something up. I'm pretty sure that when these hacks call you about collecting 'for' ANYONE it's BS.

By the time ICS gets your name and number the original creditor has written off the debt. What ICS does is buy your name and number from the original creditor OR a third party who sells them a list of names and numbers THEY have purchased and collated. They have NOT 'bought your debt'. That 'debt' no longer exists.

What service, item or other tangible benefit does ICS provide PERSONALLY to YOU that YOU owe THEM for? Of course nothing, So why should anyone ever pay these hacks a *** dime?

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Loss:
$1
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

they do not return your calls. you cannot connect with them on the computer.

you cannot fax them. How are you supposed to contact them?

Anonymous

Too funny

I treated them lime a phone sex operator and mdw very rude and suggestive remarks.

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Reason of review:
Poor customer service
Anonymous

Harassment

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Out of nowhere I started receiving calls from this company. They will use different numbers to call and I got them all blocked.

Then they sent a letter requesting payment for a animal hospital that NEVER CONTACTED ME to say I was delinquent in payment. They receive their payments automatically from my account. So far a lot of complaints I've seen about this company are similar to mine. I'm also on the do not call list but these companies have managed to by pass the 'consumer protection ' set up by the government.

Then I get a letter, IC Systems is a collection agency. Apparently they buy up old debts. I wasn't aware of any old debts.

I looked these guys up and it looks like they do this to people. They put it on their credit report and then the people pay it, it comes off their report then 6 months later it's back on their report and they have to do it again.

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Loss:
$2000
Reason of review:
Read it

Preferred solution: Full refund

Anonymous

Robocall

All of a sudden I started getting numerous calls from this number. They never leave a message and when I do answer it no one speaks.

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Anonymous

Nuisance calling

How can I get this person to stop calling me or whoever it is it's 10 times a day every day even on Sundays

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Anonymous

What the???

I just received a call....the gentleman would not give his name, asked for my son (whom by the way is 6 YEARS OLD)!! and then tried to accuse me of lying about his age!

"My records show a birthday of much older than 6 yrs old, maybe it's your birthday, could you verify"...NO the *** I will not!! This is crap! Not very professional. I would like to know how the *** a company has my number and my 6 year olds name???

This is not how to do business!!

the number he called from was 307-316-****. I was just astonished that he would accuse me of being dishonest (and laughed at me on the phone by the way) because I wouldn't share with him, my personal information.

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Anonymous
map-marker Van Nuys, California

Ic Systems who????????

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Ic Systems who????????

No clue who this companies is, don't care. I know my credit is clean and has been for a while, I have no late payments or any outstanding medical bills due.

This is what happens with these shady companies, they buy debt for pennies on the dollar, they can pay $60,000 from a company that buys a list of debt that is old and is worth $12,000,000 so they can resale it to companies like IC Systems. Companies like IC Systems buy that $12M debt in hopes of collecting it all. I would say that 95% of the debt is beyond the statute of limitations, IC systems can’t legally collect, it doesn’t matter to them, they will do anything to collect those debts and use any tactic to do so. Most people are not aware of the statue of limitations placed on these debts, if the original creditor is Bank of America or your local hospital can’t collect from you after a certain time frame, companies like IC Systems don’t have to the right to collect beyond the statue of limitations placed on collecting debt, once it runs out.

Knowledge is power, take it back and don’t companies like IC Systems take your power. This shady company wont call me again, if they knew what was best for them, otherwise they would get a nice letter my lawyer for harassment, in which I can sue them and win!!!!

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3 comments
Guest

Go to town, Perry Mason lol

Guest

What is the time frame a debt can be collected

Guest

IC System does not buy debt.

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Anonymous

Ic System Debt Collection Review

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Kept recieving these calls from IC Systems but they would never leave a message. Intially, I disputed the debt.

So, when they started to get rude.

I just ignored thier calls. But, I still have to get the debt off my credit!

View full review
Reason of review:
Poor customer service
Siah Ykc

Short Review on December&nbs-05:00;23,&nbs-05:00;2016

No answer guess customer service closed

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Reason of review:
Poor customer service

About

Summary

IC System is a privately owned family held accounts receivables company. The company was founded in 1938 by Ruth Erikson and Jack Erikson. IC System is headquartered in St. Paul, Minnesota. IC System was the very first totally computerized collection agency in the United States. IC System offer the following accounts receivables services: consumer collections, commercial collections, outsourcing programs, first-party services, pre-collections, charge-off collections; value-added services: credit reporting, skip tracing, litigation referral, etc. The company claims to have more than thirty thousand clients. IC System is considered to be the largest private accounts receivables company in the country.

Ic System reviews and complaints

Ic System is ranked 20 out of 172 in Collection Agencies category

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